Shipping policy
Shipping Policy for ShopCasaDesigns.com
Updated: July 2026
Thank you for shopping with ShopCasaDesigns.com. We work hard to process and ship your order as quickly as possible.
Order Processing: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after business hours, on weekends, or holidays will be processed within 1-3 business days following the order date. During sales or peak seasons, processing times may be slightly longer.
Shipping Rates: Shipping costs are calculated at checkout based on your location and the shipping method you choose.
Estimated Delivery Times: Delivery estimates begin after your order has been processed.
Typical Delivery Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: Next business day (where available)
Delivery times are estimates and are not guaranteed. Once an order has shipped, we cannot guarantee address changes.
Order Tracking: Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's progress.
Shipping Locations: We currently ship only to addresses in the United States.
Delayed or Lost Packages: While we work with trusted shipping carriers, delays can occasionally occur due to weather, holidays, or carrier issues. If your package appears lost or hasn't arrived within a reasonable timeframe, please contact us at: orders@shopcasadesigns.com
Incorrect Shipping Address: Please verify your shipping address before placing your order. If an incorrect address is provided and your order has not yet shipped, contact us immediately at: orders@shopcasadesigns.com
Damaged Packages: If your order arrives damaged, please take photos of the packaging and damaged items.
Contact us within 48 hours of delivery at: orders@shopcasadesigns.com We'll work with you to resolve the issue as quickly as possible.
Questions: If you have any questions about shipping, please contact us at: orders@shopcasadesigns.com